Terms of Service
Last Updated: December 1, 2024
1. Acceptance of Terms
Welcome to Am Batteries. These Terms of Service ("Terms") govern your access to and use of our website ambatteries24.com (the "Website") and our battery installation and service offerings (the "Services"). By accessing or using our Website or Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use our Website or Services. We reserve the right to modify these Terms at any time, and your continued use of the Website or Services constitutes acceptance of any changes.
2. Services Description
Am Batteries provides professional battery installation and service solutions, including but not limited to:
- Battery system consultation and assessment
- Residential and commercial battery installation
- Battery maintenance and support services
- Battery and component sales
- System monitoring and optimization
- Emergency repair services
The specific services provided to you will be outlined in a service agreement or proposal. All services are subject to availability and may vary based on location and specific requirements.
3. User Obligations
3.1 Lawful Use
You agree to use our Website and Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Website
- Use the Website for any fraudulent or harmful purpose
3.2 Accurate Information
You agree to provide accurate, current, and complete information when requesting our Services or communicating with us. You are responsible for maintaining the accuracy of your information and promptly updating it as necessary.
3.3 Account Security
If you create an account or receive login credentials for any of our services, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Service Terms and Conditions
4.1 Consultations and Quotes
Free consultations are provided for informational purposes only. Quotes and proposals are valid for 30 days from the date of issue unless otherwise specified. Final pricing may vary based on site conditions discovered during installation.
4.2 Installation Services
Installation services are performed by licensed and insured technicians. Project timelines are estimates and may be affected by weather, permitting delays, or unforeseen circumstances. A detailed service agreement will be provided before work begins.
4.3 Payment Terms
Payment terms will be specified in your service agreement. Typical terms include a deposit to begin work and final payment upon completion. We accept various payment methods as outlined in our proposals. Late payments may be subject to interest charges as permitted by law.
4.4 Cancellation and Refunds
Cancellation terms and refund policies vary by service type and will be detailed in your service agreement. Generally, deposits may be non-refundable if work has already begun or materials have been ordered.
5. Warranties
5.1 Service Warranties
We provide workmanship warranties on our installation services as specified in your service agreement. Equipment warranties are provided by the respective manufacturers and are subject to their terms and conditions.
5.2 Warranty Claims
Warranty claims must be submitted in writing and may require inspection by our technicians. Warranties do not cover damage caused by misuse, neglect, unauthorized modifications, or acts of nature.
6. Limitation of Liability
To the fullest extent permitted by law, Am Batteries shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data or information
- Business interruption
- Loss of goodwill
- Cost of substitute services
Our total liability to you for any claims arising from or related to our Services shall not exceed the amount you paid for such Services.
7. Disclaimer of Warranties
Except as explicitly stated in your service agreement, our Website and Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.
8. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Am Batteries or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written permission.
9. Indemnification
You agree to indemnify, defend, and hold harmless Am Batteries, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Website or Services, your violation of these Terms, or your violation of any rights of another party.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our Services shall be resolved in the state or federal courts located in Middlesex County, Massachusetts.
11. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved through negotiations within 30 days, either party may pursue other legal remedies.
You may have the option to resolve disputes through binding arbitration, as outlined in your service agreement, if applicable.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
13. Entire Agreement
These Terms, together with our Privacy Policy and any service agreements you enter into with us, constitute the entire agreement between you and Am Batteries regarding your use of the Website and Services, superseding any prior agreements or understandings.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Website or Services after changes are posted constitutes your acceptance of the modified Terms.
15. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us:
Am Batteries
Address: 200 Turnpike Rd, Unit 5, Chelmsford, MA 01824
Phone: +1 (803) 406-1044
Email: info@ambatteries24.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Acknowledgment
By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.